Working with Microsoft Dynamics CRM 2011

Working with Microsoft Dynamics CRM 2011
Authors
Mike Snyder, Jim Steger, Kristie Reid
ISBN
0735648123
Published
15 Apr 2011
Purchase online
amazon.com

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.Discover how to: *Set up and configure your system *Plan and configure security settings and information access *Easily customize form attributes, views, and relationships

Editorial Reviews

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

Discover how to:

  • Set up and configure your system
  • Plan and configure security settings and information access
  • Easily customize form attributes, views, and relationships
  • Create and deploy custom reports
  • Use xRM to quickly create and efficiently manage line-of-business applications
  • Automate business workflows
  • Extend Microsoft Dynamics CRM with scripts and assemblies

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