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.NET Rocks: Lee Zuckett on the Customer Care Framework

.NET Rocks

Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different appl...

Running time
0h48m
File size
33.00MB

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Episode synopsis

Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different applications into one view, without having to re-enter the same information.

Comments

  1. 04 Mar 2009 at 17:50
    hi this site provide more information to its users.When you are searching for a job, aside from checking the ads in newspapers, internet and bulletin boards, it is also very helpful to ask for information from the people on your warm contact list. They can provide you with up-to-date information on the company and position vacancies that are not posted on job ads. At times when they cannot provide you information about the job that you are looking for, they may be able to refer you to a person that they know who might be able to tell you something about the job. This is called networking. Networking is when you start using your warm list to get information or referrals to their other contacts. Many people are repelled by the thought of networking. Some believe that it is not a reliable source of information about the job. Others say networking is more difficult than following the leads on the ads that are posted in the newspaper, internet or ad boards. Contrary to such beliefs, networking is not that difficult to do. You may just have to contact or meet some people, and you can get valuable information that can help in your career search. Also, since the people you meet belong to the same industry, they can provide you information about hiring that isn’t advertised and first-hand facts about the company. You are already networking and you just dont know it. When you have seen an ad in the paper posted by a company you know little of, you ask your friends if they know somebody who works for the company. So even if you are not attracted by the idea of networking, it is still essential when seeking a job. To make networking easier and more productive for you, here are a few tips. -------------------------------------------------------------------- London Job Jobs In London London Jobs Advice Lonodn Jobs ----------------------------------------------------------------------- gems ------------------------------------------------------------------------ [ Jobs in London Info](http:// http://www.londonjobuk.com )
  2. 04 Mar 2009 at 17:48
    this is good comment and provide more information to its users. -------------------------- London Job Jobs In London London Jobs Advice Lonodn Jobs --------------------------- gems ------------------------- [Jobs in London Info](http://www.londonjobuk.com)

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