Library podcasts
.NET Rocks: Lee Zuckett on the Customer Care Framework
Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different appl...
- Running time
- 0h48m
- File size
- 33.00MB
Episode synopsis
Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different applications into one view, without having to re-enter the same information.
Events coming up
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Nov
27
The Colorado Springs Open Source Software November Meetup
Colorado Springs, United States
AGENDA 6:00 - 6:30 PM - Food, Drinks & Networking 6:30 - 6:40 PM - Announcements 6:40 - 7:10 PM - Basic Concepts 7:10 - 7:20 PM - Break 7:20 - 8:40 PM - Main Speaker 8:40 - 8:55 PM - Door Prize Drawings MAIN TOPIC ABSTRACT NetKernel NetKernel is a software platform that combines the idea of simple abstractions and sets of tools (awk, grep, sed, etc.) with the flexibility of the World Wide Web.
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