In the eleventh installment of Coding QA Federico is on vacation so Matthew sets down with his mentor, Hong Li, for an interview. Join Matthew as he learns a little about one of his fellow team members, servicing an released product, and working with team members that are offshore in China.
Interview with Hong Li
- A little history on Hong and how she came to the ASP.NET QA team.
- Discussion on Hongâs role with the servicing team.
- What is the difference between a hot fix and a QFE?
- What is the life cycle of a servicing request?
- What is the servicing team and who is on it?
- How the offshore team plays into servicing the product.
- How do you handle the two teams being on different sides of the world?
- Benefits of having round-the-clock operations.
- Is everything handled remotely with the offshore team?
- What brought Hong to the QA discipline?
- What is the biggest challenge Hong has faced when working at Microsoft.
- What Hong likes most about working at Microsoft.
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