Roger Hart is a technical author at Red Gate Software. He’s fairly sure of that much. He must be – it says so on his business cards. Day to day, he works with an amorphous blend of content strategy, technical communication, and marketing. He creates user assistance for Red Gate’s flagship SQL Tools products. Whatever the details, the result seems to be an enthusiasm for bringing the skills and values of Tech Comms to the organisation’s wider approach to the web. Roger blogs about technical communications, content strategy, new technology, and things that generally get his goat.