BEGIN:VCALENDAR VERSION:2.0 CALSCALE:GREGORIAN X-WR-TIMEZONE:Europe/London PRODID:-//developerFusion//DeveloperFusion.Events.Export 1.0//EN BEGIN:VEVENT DTSTART:20110623T180000Z DTEND:20110623T200000Z LOCATION:Glasgow Caledonian University, Cowcaddens Road, Glasgow, GB DESCRIPTION:With so much customer interaction happening on social web sites right now, companies need to know what kind of information they can extract from them. In this presentation, I’ll show you how to find out such information as: where you customers are, what they want, what they think of your products and who are the influencers in the network. SUMMARY:Mining the Social Web with Gary Short UID:120731@developerfusion.com URL: END:VEVENT END:VCALENDAR