Alan Koch

Alan S. Koch is a certified Project Management Professional and Scrum Master as well as a published author. At WestLake Training and Development, he consults, trains, speaks, and writes on effective IT Service Management in addition to instruction on traditional and agile Project Management methods. With a strong focus on learning through hands-on exercises, WestLake is dedicated to delivering instructor-led information technology training courses. To learn more about information technology training, please visit

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“Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.” - Rich Cook