hi all visitor,
Could anybody can tell me about the Enumerate and explain the 7 layers of the OSI model? and if possible please give some example about that.
One more thing, i have one quize which talk about the network installation.But i'm so beginner about that so could anyone help me about that.
the subject is :
"You are supervising an Information Technology Helpdesk in a duty station with approximately 300 PCs connected to one LAN.The boss has received reports that the performance of the Helpdesk (response rate) has decreased over the last 6 months. The staffing level of the helpdesk has remained the same over that time.
You have been requested to provide a justification for the decrease in the response rate. List and elaborate on factors that have an impact on the performance of a helpdesk "
Could anyone help me to resolve about these thing.
Thank you in advand
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